Calibration Support
It’s as easy as 1,2,3…
Your 3 Simple steps for sending an analyser for calibration:
Step 1
When you require a calibration, contact our after sales team by phone or email, so they can supply you with a quote letter.
Step 2
Complete & submit the returns form below & wait for it to be returned to you with a unique return (RMA) number.
Step 3
When you have received the form & RMA number, send your machine to us, with a copy of the form. Overseas customers will also need to be advised of shipping instructions before sending in their machine.
Our 3 simple steps when your machine arrives:
Step 1
It will be logged in & our engineering dept will calibrate it as soon as possible.
Step 2
When your machine has been inspected, we will email you a formal quotation and request you send a purchase order. A service report will also be sent to you if any repair work or spare parts are required.
Step 3
Upon receipt of your purchase order or payment your machine will be returned to you.
Our preferred courier for all our shipments both UK and overseas is DHL.