Servicing

Servicing

We are your trusted partner in gas analyser repairs and calibrations, ensuring your equipment operates at peak performance for accurate and reliable gas analysis.

Our team of highly skilled technicians has extensive experience diagnosing, repairing, and calibrating a wide range of gas analysers. Whether your device requires urgent repairs to restore functionality or routine calibration to maintain precision, we provide tailored solutions to meet your needs.

With a deep understanding of gas analysis technology, we efficiently resolve faults, replace components, and fine-tune calibrations to extend the lifespan of your equipment. Our services help prevent unexpected downtime, ensuring seamless operation across your applications.

If your gas analyser needs servicing, calibration, or repairs, trust Cambridge Sensotec for exceptional support. Contact our team today to discuss your requirements, request a quote, and schedule a service.

Keep your gas analysis accurate and uninterrupted with expert repairs and calibrations from Cambridge Sensotec!

 

It’s as easy as 1,2,3…

Your 3 Simple steps for sending an analyser for calibration:

Step 1

If you require a repair for your machine, phone or email our after sales team to discuss the issue so that they can try to establish the problem and if possible send you a provisional quote.

Step 2

Complete & submit the returns form below & wait for it to be returned to you with a unique return (RMA) number.

Step 3

When you have received the form & RMA number, send your machine to us, with a copy of the form. Overseas customers will also need to be advised of shipping instructions before sending in their machine.

Our 3 simple steps when your machine arrives:

Step 1

It will be logged in & our engineering dept will inspect it as soon as possible.

Step 2

Once the issue has been determined we will email to confirm if your provisional quote still stands and request a purchase order or payment. If work/parts are required, you will receive a service report and a new or revised quote. No repair work will be performed until you have agreed for us to do so.

Step 3

Depending on your credit terms, upon our receipt of your purchase order or payment, your machine will then be returned to you.
Our preferred courier for all our shipments both UK and overseas is DHL.

Repair Return Form

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